As in our corporate credo, employee satisfaction matters
most to us.
Because we do believe employee satisfaction will lead to
customer satisfaction eventually.
But, there’s another important party we do care about.
It’s our suppliers.
We hold a big meeting every year where many of our
suppliers get together to get to know each other better and promote
partnership.
This year, we decided to give a thank you letter and a
little gift money to 8 suppliers that have made the most contribution in the
last fiscal year.
On two conditions, though;
1.
Use the
money to take their employees in charge of ISOWA to lunch/dinner.
2.
Send us a
picture as a proof.
I know it sounds a little too much, but the reason we gave
these conditions is that this is all about us showing appreciation to everyone
who actually works hard for ISOWA every day, and we needed to make sure that
the money would be spent for them.
After the meeting, we got some really heart-warming pictures.
It was the least we could do to show how
grateful we are to them.
ISOWA wouldn’t be able to deliver good
machines/service to our customers without these partners.
ISOWA may be just a company with 300
employees but, in the process, a lot more Japanese craftsmen’s passion and
skills are put into our products.
I posted this blog because I wanted to let you
know about a little bit of “Behind the scenes”.
