Another “Falcon”, ISOWA’s Flexo Folder Gluer, started
running in Brazil. (Literally half the world away from where it was
manufactured!)
I got a report from Mr. O of Export Department, where I
found customer feedback that made me really happy.
“We’ve had so many installations with various machine
suppliers in the history but this is the smoothest one ever. Trainers have
never been this dedicated. Overall, we’re really satisfied with the job you’ve
done.”
According to the report, they hit the productivity target
they set before the installation two weeks into the commercial run, and then decided
to raise the target by 25%.
We will provide the continuous support to help them
achieve and stay above the new target as long as possible.
Thank you to all involved in the installation!
