I visited Company-K and Company-S, near ISOWA headquarter, to check on the installation work completed during the New Year’s Holiday and express my gratitude to customers.
As I entered the customer’s facility, ISOWA people who worked through New Year’s Holiday made New Year’s greetings, as usual, saying “A Happy New Year to you, Mr. Hideyuki!” with a smile.
Even though they couldn’t enjoy New Year’s Holiday with their family, they warmly welcomed me. How kind they are!
In the morning, I visited Company-K first.
A factory manager Mr. K from Company-K told us about the performance of the ISOWA people.
He said, “Every crew from ISOWA always listens and meets our requirements rapidly and certainly more than our expectations.”
I went to Company-S in the afternoon.
Managing director Mr. F from Company-S said, “I call ISOWA crew ‘friends’ though they are 20 or more years younger than I am. I’m really impressed by their work, like cleaning up the machine or fixing fine scratches with paint at the end of the installation work.”
I’m proud of their work. Thank you so much, my fellow ISOWA people.
As I felt relieved (Phew), I enjoyed my Pho for lunch!