Although Obon holidays in Japan had finished, there was still pre-shipment inspection for overseas customers.
All three persons of today’s Jibun-gatari (talking about themselves) are mid-career member in ISOWA.
The first is Mr. A, who is in charge of today’s customers in Oversea Sales. (the photo at the beginning)
Mr. A touched on the ISOWA's revised human resources development policy from this term, and introduced three turning points that changed him.
By brushing up on both, the X axis which expressed action according to ISOWA’s vision and the Y axis of skill, all ISOWA members aim to become a full-fledged ISOWA person.
And…
He shared his training policy for his subordinate based on what he learned from past experiences.
We’ve been providing technical support around the clock since we installed the first machine, and it’s one of the reasons they decided on the second & third machines.
Mr. O from Technical Customer Support said,
“Because of the teamwork and the spirit of ‘cooperating’ across departments, 24-hour service can be realized. "
It was a story unique to Mr. O who actually experienced it.
Finally,
Mr. H (front) of the assembly department is in charge of installing the Falcon, which is the machine to be inspected.
"Following the two Ibis used by this customer in the past,
I will also go out to install the third Falcon as the person in charge.
At the same time, we will check and adjust the previous two Ibis, and also remodel the speed of the Edge Opener.”
As expected, Mr. H, who is a mid-level, proudly declared his contribution to the customers.
We promised to send them the data of the test results later on.
The customers said,
" It’s boring data, isn’t it? It won’t be worth checking. Because we already know the quality is perfect."
We received a lot of words and evaluations from the customers.
Thank you very much for visiting us in such extreme heat and during the Covid-19 pandemic.
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