I visited Brazil for the first time in 5 years.
I wasn’t really excited about the flights that were almost 24 hours one way, but It’s always a great pleasure to see customers on the opposite side of the Earth.
One of the customers we visited purchased our Flexo Folder Gluer “Falcon” this April.
We’ve only worked together for a little over 6 months, but they’re operating the machine really well as if they have been for a long time!
We’re so glad our machine can be a part of the company’s growth in the years ahead.
Another customer, in contrast, has been a customer of ours for a few decades now.
From a new machine that was installed 2 years ago,
To a more than 25-year-old machine, they’re using a wide range of machines from different generations.
The owner of the company told me, “Our partnership started in our father’s generation. It will surely be passed down to our sons one day”.
There’s nothing like having a customer like that in the farthest place in the world.
New partnership that has just begun, and the long-term one that I hope will continue for many more generations to come.
It was absolutely worth the painful flights!