Even through the tough situation of the pandemic, two customers from major corrugated box companies in Brazil, Mr. César Sousa and Mr. Lindomar Lima, visited our company.
One of them ordered our machine for the first time and it was the final checkup before installation.
The other customer already owns ISOWA machines. They are competitors but they have a good relationship. So, they visited us together.
Please take a look at the bottom part of the welcome board which I held in the group photo. We wrote small letters “and Andre-san”.
Yes, the person who stands on the right is Andre Fazzolari who works at ISOWA America. He is responsible for the Brazil area.
As we usually do for our customer, some members did presentations of their ISOWA story (we call it “Jibun-gatari”.) This time, it was a little bit different because we did it not only in English but also in Portuguese.
The person in the middle front was Mr. S who is responsible for North and South America. Mr. T on the left is engaged in the research and development of the control device.
In the plant, Mr. I did a presentation in front of the new machine. He will go to the installation.
He has installed other machines in Brazil before and he is an ISOWA-bito (ISOWA-person) who loves Brazil very much.
“I am always willing to visit the customers in Brazil!”
When they entered our plant, they liked the neat and clean environment.
Furthermore, when they first saw the new machine, they claimed “We got very excited at first sight.”
Also, they were really satisfied with the result of the test run.
Since they fitted into the atmosphere of our company through the ISOWA discovery tour and the test run, they offered us a group photo and took a selfie.
We had lunch twice. Including cheap eats such as Okonomiyaki (Japanese pancake). They enjoyed Japanese food very much.
This photo was taken when we went to a ramen restaurant near our company.
Under the hot weather, they were engrossed in eating the piping hot ramen saying “Bon!”
They got sweaty and accidentally spilled soup from the ramen and it stained their shirts. Their legs got numb because of the Japanese-style seat. Still, they enjoyed it.
At the end of the two-day stay at our company, they told us that they really wanted to join ISOWA. haha
They requested to get an ISOWA uniform and I was happy to give them. Again, they said “Photo! Photo!”
I said, “Please order our machines continuously, and visit us every time. I will give you our uniform anytime.”
They answered, “We look forward to it.”
We are very happy that they liked our machine, and they also liked ISOWA people and our corporate culture. I look forward to their next visit.
Oh, before that, I have to go on tour to Brazil after the machine installation.
Muito obrigado. -Thank you very much.
