Last weekend we had a customer at our office who came all the way from Tokyo. We’ve been doing business together for three years now. That’s not what we'd call a long-term relationship, especially in the cardboard business where equipment sometimes lasts over 20 years.
But he suddenly said, “Actually, we decided to do business with you at your father’s farewell party. I remember you saying at the funeral that your predecessor had been working hard to get Rengo to use their machines someday. And I could see that the spirit was coming down to the next generation, with a clear process of development.