Last Friday, 21st was an unforgettable day.
I’m going to tell you what happened that day.
We decided to have a morning assembly that was not scheduled.
That’s because, the day before, “i Machine” that we’ve been working on for 2 years was finally completed, and the customer who bought it came to our factory for pre-delivery inspection.
What I really wanted everyone to know was something that happened during their visit.
Our conventional machine sometimes have to put operators in danger.
Although most of them are minor injuries so that they didn’t even have to go to hospital, the frequency of injuries always bothers operators and manegement.
Mr. H, one of the ‘i Machine’ project members, has been developing with a dream to reduce the risk.
There were a lot of technical and cost issues to overcome.
He’s invested a lot of energy and passion with this machine.
It was highly valued by the customer.
We want to create a machine that won’t suddenly break down or stop.
We’d like to offer safety, relief, productivity, quality, reliability, and someday happiness.
We’ve been trying to complete “i machine” that embodies our belief and will be loved by customers.
We could finally realized our belief, and, most importantly, it satisfied the customer.
I wanted those who were not there to know that story.
Then Mr. M started speaking about the same episode, of course without any prior consultation.
Moreover, Mr. H, another project member picked up that subject at the group gathering, too.
“It was the happiest moment for me, too.”
This is exactly what I’m talking about.
Speak to the employees.
Make a slogan and hang it on the wall.
A company does a lot of things to infiltrate their policy through the whole company.
What really matters is not taking many actions, but sharing thoughts and moving towards the same direction together.
I don’t like the word, “infiltration”. It sounds one-sided.
Or rather I want to feel and act together with my workmates, which is essential to be as one.
That’s what a team is all about.
If we hadn’t had togetherness, the three of us couldn’t have felt the same way.
But we did and so did the customer.
This is the very first step of ISOWA’s i Machine.
We will creat real value to cutomers as we reform our corporate culture.
Our change is now underway.