Retirement After Half a Century

Mr.Y who has been working for ISOWA for more than 50 years just retired.

He was one of the most skillful field engineers that ISOWA has ever had. He was an absolute expert especially on the corrugator side.

Since it was his last day, I asked him a question I’ve always wanted to ask.

“Why did you move to After-Sales Service Department?”


“When I started out here at ISOWA, I assembled machines.

About 10 years into the career, there was a time when I was asked to help a repair work at a customer site.

Honestly, I wasn’t fully excited about it, but when it was finished, the customer came to me, and kept saying “Thank you!” until we left.

That is when something changed in my mind.
That was a kind of feeling that I’d never felt in my career as an assembly mechanic. 
I’d never felt that I wanted to work as a field engineer because I thought it was just about working long hours under a lot of pressure.

But I realized there was something else to it.”

After that moment, he has dedicated 40 years to serving customers on the frontline.

It may not happen so often seeing someone work in one place for more than half a century, especially outside Japan.

Undoubtedly, people like him are our most valuable asset.
At ISOWA more and more field engineers like him are growing.

Thank you again Mr.Y for your hard work and dedication!