Welcome, everyone, from all over the world!

Many customers from overseas visited ISOWA this past week, so let me do the honors to introduce them to you.

 

First, is Company C from the United States.

Everyone from their family came to visit the company to see the Flexo Gluer machine “IBIS” before we ship it.

 

This machine “IBIS” marks our first transaction with them; however, even before shipment, they placed an additional order for another machine, the “Falcon.”

 

They said that the reason for this was "not only ISOWA's quality, but also the high reputation of ISOWA's after-sales service among our American competitors."

 

I was very pleased with this answer, as I believe it was one of the results of ISOWA's strategy of "contributing to reducing opportunity loss in the corrugated board factories."

ISOWA members shared their own stories in English during the “Discover ISOWA” tour.

Whenever they shared their own stories, the customers extend their hands for a handshake, and by that I felt that our message had truly reached them.

 

What surprised me the most was the company introduction given by Ms.D, who joined ISOWA two months ago.

As soon as the introduction was over, the customers cheered, and I was amazed at how she was able to understand ISOWA and give such a brilliant introduction in just two months.

We will continue to do our best to maintain a good relationship with Company C across generations.

 

The second company is Company H from the United Arab Emirates.

This was also our first transaction with Company H, who ordered two machines at once.

 

 

They visited ISOWA for the first time to see the first machine before we ship it.

 

In Japan, corrugated printers are typically three- or four-color printers; however, they ordered a high-end six-color printer.

 

This time, we tested only four-color printing, and the customers were satisfied with the results.

 

During their visit to Japan, Mr. O from the Overseas Sales Department accompanied them throughout their visit.

He made a multiple solo-visits to the Dubai-based company with which he has no prior business transactions, and was able to successfully secure an order for two machines at once.

 

They said, "Mr. O is a great salesman. He makes proposals that anticipate our needs. We trusted him and decided to do business with ISOWA."

 

They added, "By actually coming to Japan and visiting ISOWA, our trust in them has deepened even further."

 

To the ISOWA members who attended to the customers, who shared their own stories, who did perfect test runs, and who welcomed them, thank you all for this week!